All Systems Operational

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Welcome to Sapia.ai's service status report page! You can also follow us on LinkedIn or our website for updates.

Asia Pacific (Sydney) ? Operational
90 days ago
99.99 % uptime
Today
Chat Classic Operational
90 days ago
100.0 % uptime
Today
Chat Pro Operational
90 days ago
99.96 % uptime
Today
TalentHub Portal ? Operational
90 days ago
100.0 % uptime
Today
ATS integration API ? Operational
90 days ago
100.0 % uptime
Today
Europe (Ireland) ? Operational
90 days ago
99.99 % uptime
Today
Chat Classic Operational
90 days ago
100.0 % uptime
Today
Chat Pro Operational
90 days ago
99.96 % uptime
Today
TalentHub Portal ? Operational
90 days ago
100.0 % uptime
Today
ATS integration API ? Operational
90 days ago
100.0 % uptime
Today
United States (N. Virginia) ? Operational
90 days ago
99.89 % uptime
Today
Chat Classic Operational
90 days ago
99.89 % uptime
Today
Chat Pro Operational
90 days ago
99.89 % uptime
Today
TalentHub Portal ? Operational
90 days ago
99.89 % uptime
Today
ATS Integration API ? Operational
90 days ago
99.89 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - At 12:11 AM PDT (07:11 AM UTC), a widespread outage occurred with our major cloud infrastructure partner (Amazon Web Services), in their US-East-1 region. This briefly impacted our platform's availability and some specific features. Our team immediately began monitoring the situation, and services were restored at 2:22 AM PDT (09:22 AM UTC).

The impact varied depending on your location and the services you were using:

For customers in our US-hosted region: You and your candidates would have been unable to access our platform during the time of the outage.

For all other customers: The main platform remained online and accessible. However, our Chat Pro generative AI services (SAIGE scoring) were temporarily unavailable. For any candidates who completed a Chat Pro interview during this window, the scoring and Talent Insights report will have been delayed. We have now generated these for all impacted candidates.

The outage also affected our ability to update our Status Page in real-time. This has now been retrospectively updated to accurately reflect the incident.

Oct 20, 21:37 AEDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.