All Systems Operational

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Asia Pacific (Sydney) Operational
Chat Classic Operational
Chat Pro Operational
TalentHub Portal Operational
ATS integration API Operational
Europe (Ireland) Operational
Chat Classic Operational
Chat Pro Operational
TalentHub Portal Operational
ATS integration API Operational
United States (N. Virginia) Operational
Chat Classic Operational
Chat Pro Operational
TalentHub Portal Operational
ATS Integration API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

Resolved - The incident is confirmed to be resolved, with healthy results being seen at 12:49.
Oct 20, 12:49 AEDT
Identified - Our engineers have deployed a fix and are waiting on results.
Oct 20, 12:40 AEDT
Update - We are continuing to investigate this issue. Our engineers can see HTTP 503 responses from the US common-bff GraphQL endpoint. It seems as though the issue started on 17 October, however proactive monitoring did not identify the issue. We picked up the incident once reported by a customer. Most customers retrieve results via the integrated ATS explaining why the issue was not noticed earlier by customers.
Oct 20, 12:26 AEDT
Investigating - Customers are unable to login to TalentHub. There is no impact on candidates completing interviews or accessing Sapia.ai services. Users trying to login to the platform are receiving a "Sign in failed, please contact support." error message.
Oct 20, 01:01 AEDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.